Legal

Privacy Policy

Effective date: September 25, 2026

This Privacy Policy explains how Smart Stack OC (“Smart Stack,” “we,” “us,” or “our”), located at 16371 Gothard St. Ste C, Huntington Beach, CA 92647, collects, uses, and protects your information when you visit smartstackoc.com (the “Site”), place an order, or sign up to receive text messages from us.

Information we collect

• Information you give us: name, email address, phone number, billing and shipping address, and order details when you place an order, contact us, or opt in to text messages.
• Payment information: we do not collect or store card or bank numbers. Payments are sent by you through Zelle or Apple Cash, and we only record that payment was received.
• Automatically collected information: IP address, browser type, device information, pages visited, and cookies used to run the Site (for example, your cart and age confirmation).

How we use your information

• To process, fulfill, and deliver your orders, including pick-up and delivery scheduling
• To communicate with you about your orders and respond to your questions
• To send text messages you have consented to receive (see “Text messaging” below)
• To send marketing emails if you have opted in; you can unsubscribe at any time
• To operate, secure, and improve the Site and comply with legal obligations

Text messaging (SMS)

If you opt in to receive text messages from Smart Stack OC, we collect your mobile number and a record of your consent. We use it only to send the types of messages you agreed to receive. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and reply HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service or our text messaging platform provider, is permitted. All other categories of use exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How we share information

We do not sell your personal information. We share information only with service providers who help us run our business (such as website hosting, email and text messaging platforms, and shipping carriers) and only as needed to provide their services, or when required by law.

Cookies

The Site uses cookies needed for the shopping cart, checkout, and age confirmation, and may use basic analytics cookies. You can control cookies in your browser settings.

Data security & retention

We use reasonable safeguards to protect your information and keep it only as long as needed for the purposes above or as required by law.

Your California privacy rights

California residents may request access to, correction of, or deletion of their personal information, and may opt out of marketing at any time. We do not sell or share personal information for cross-context behavioral advertising. To make a request, contact us using the details below.

Age requirement

The Site and our products are intended only for adults 18 years of age or older. We do not knowingly collect information from anyone under 18.

Changes to this policy

We may update this Privacy Policy from time to time. The effective date above shows when it was last updated.

Contact us

Smart Stack OC
16371 Gothard St. Ste C, Huntington Beach, CA 92647
Phone: (949) 353-6700
Email: info@smartstackoc.com